FAQ


What payment methods do you accept?

We currently offer Cash on Delivery (COD) as our only payment method. We appreciate your understanding and are working towards adding more convenient payment options in the future. Stay tuned for updates!

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track your package. Additionally, you can log in to your account on our website to check the status of your order.

Do you offer customization or made-to-order services?

Yes, we offer customization services for select products. Please contact our customer support team with your requirements, and we will guide you through the process. Additional charges and extended delivery times may apply.

What is your return policy?

Currently, we do not accept returns or exchanges. We encourage you to review the product details carefully before making a purchase. However, if you have any concerns, feel free to reach out to our customer support team.

How do I stay updated on new collections and promotions?

You can also follow us on social media platforms like Instagram, Facebook, and Snapchat for the latest news and style inspiration.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer support team within 48 hours of delivery. Provide your order number and photos of the issue, and we will assist you with a replacement or refund.